Enhance your visit with these customized hotel offers - whether you're in Montral for work or play. To fully enjoy your stay, we let you choose your arrival and departure time. Your time will be ours! From exceptional dining to a spa, wellness facilities and an on-site Starbucks Reserve, our hotel services have been carefully designed to make you feel at home.
Refresh and revive mind, body and spirit at Htel Le Crystal! Ascend to the 12th floor of the hotel and surround yourself with incredible views of downtown Montral. From a stylish Thai restaurant to a cheerful on-site Starbucks Reserve and convenient room service, Htel Le Crystal Montral offers dining options to satisfy every palate.
Refresh and revive mind, body and spirit at Htel Le Crystal! Ascend to the 12th floor of the hotel and surround yourself with incredible views of downtown Montral. From a stylish Thai restaurant to a cheerful on-site Starbucks Reserve and convenient room service, Htel Le Crystal Montral offers dining options to satisfy every palate.
Reviews (22)
Thandekah'S. Bbg
Dec 04, 2021
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Oceane Doussin
May 29, 2021
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Tammy Regular
Mar 31, 2020
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Pri G.
Dec 21, 2019
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I was in Montreal for a business trip and stayed at the Crystal Hotel due to convenience of location and boy was I impressed. I was luckily able to check in earlier around noon. My room (1005) was spacious and cozy with a large living room, kitchen and seating area which reminded me of a bar. Without a doubt the most memorable moment was admiring the beautiful view while laying in the outdoor hot tub. I was a little disappointed in the cleanliness of the room as I kept seeing hair pieces everywhere. Aside from that, I had a comfortable stay and would return solely for the hot tub!
Lorna C.
Oct 09, 2019
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What an amazing stay we had in Montreal! Hotel le Crystal is downtown and within walking distance of many sites. The room was amazing (we had a junior suite) and had all the amenities we needed - including a Nespresso machine. There is also a Starbucks downstairs if you need to have that to wake up. Beds were extremely comfortable (we like a firm mattress). We walked to Mont Royal in the morning and then came back for a short respite in the 12th floor outdoor hot tub before going out to dinner. So refreshing! There is Thai restaurant on site but we didn't have a chance to try it. It was
Jessie S.
Oct 06, 2019
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My family and I stayed here on a recent trip to Montreal. They were great. Within about 30 minutes of getting to the room. I received a text message from them if the room was satisfactory and if I needed anything else just to text back. It was so handy. Couple times I would just text for requests and they would probably respond or complete the request. They asked for a children's size robe and slippers for my daughter As we were stepping out for dinner. Sent it to them by text. By the time we came back to the room it was all laid out. The rooms were very clean. The toilet trees were nice.
Jz S.
Aug 29, 2019
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I have only amazing things to say about this hotel. I came with girlfriends to celebrate our 50th birthdays and when we got to our room, we found a complimentary bottle of champagne, glasses, ice and BALLOONS all over our room! What hotel does this after simply mentioning that we were celebrating our birthdays in an email? To top it off, the hotel itself is super luxurious, from its very spacious, modern and updated rooms, to the indoor swimming pool and outdoor hot-tub on the roof, to its robes, beautiful lobby, and great location in downtown Montreal and within walking distance to everything
See B.
Jul 01, 2019
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Decent hotel. High end price for just bare necessities. Location is great though. It's very close to metro stations, and walking distance to good eateries and Underground City. They don't have a washer/dryer, and they don't include certain toiletries. You can ask for them, but they won't deliver to your room, you have to pick them up at the front desk. Starbucks and a Thai restaurant downstairs for convenience. There was a water bottle in our fridge and I think they charged us for it. We asked for a later check out and they accommodated which is nice. Downstairs toilet was kinda
Lu H.
Oct 19, 2018
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We decided to give this hotel a try for our most recent Montreal trip because (1) Ritz was all booked for the time we wanted to stay and (2) this is an all-suite hotel with kitchens, sounds like a nice setting for traveling with a baby.
After our stay, I can safely say, this is not a luxury hotel. It's technically a four star hotel and everything about it screams a four star hotel. Check in took long, only one person working, and the other person was on the phone/computer the whole time. Neither was able to smile when making eye contact with us. Carpet in room felt dirty, not to mention
After our stay, I can safely say, this is not a luxury hotel. It's technically a four star hotel and everything about it screams a four star hotel. Check in took long, only one person working, and the other person was on the phone/computer the whole time. Neither was able to smile when making eye contact with us. Carpet in room felt dirty, not to mention
Sean C.
Sep 13, 2018
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Not a great experience for a high end place. I will say that the rooms are nice and the beds are comfortable but that's about it. Check in was slow, waiting 15 minutes in line as there was only one person working the front desk. After check in (this was around 530 pm) I went to my room only to find out the cleaning wasn't completed. There was still garbage in the bins and there wasnt any toiletries (soap, shampoo etc) in the room. To make matters more aggravating, I noticed a mini bar charge on my card the next day, despite not eating/drinking anything. The charge was refunded, but it
Garrett L.
Apr 29, 2018
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This hotel is by far the best hotel I've stayed at in Montreal. I sometimes make the mistake of staying somewhere else and I can honestly say I've checked out of those other hotels and checked into le crystal- even at 8 am no problem.
Most hotels/ some hotels are just generally rude or unhelpful, with this hotel you feel like your actually staying away and feeling comfortable. This is the only hotel I will stay at in Montreal for years to come. Perfect sized, no hall noise, do not disturb means do not disturb here, they are also a green friendly hotel. I suggest you stay!
Most hotels/ some hotels are just generally rude or unhelpful, with this hotel you feel like your actually staying away and feeling comfortable. This is the only hotel I will stay at in Montreal for years to come. Perfect sized, no hall noise, do not disturb means do not disturb here, they are also a green friendly hotel. I suggest you stay!
Al C.
Feb 19, 2018
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Lê Crystal works for us. It's very convenient and they are very nice with our dog. It has a good access to everything around and the staff it's nice to us. Could've been cleaner and they could
More attention to details. We like the kids that take care of our car and they are always very fast and attentive. The rooms Could've been cleaner and they used to offer bottles of water, now they have a jar and offer water with cups. They also used to have a nice restaurant and great breakfast and they are renovating and in spring they will have a Thai restaurant, that's sad and
More attention to details. We like the kids that take care of our car and they are always very fast and attentive. The rooms Could've been cleaner and they used to offer bottles of water, now they have a jar and offer water with cups. They also used to have a nice restaurant and great breakfast and they are renovating and in spring they will have a Thai restaurant, that's sad and
Cheryl W.
Dec 10, 2016
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This review is based on the banquet hall. I never stayed at le crystal. Had a company Christmas party here. The room has nice atmosphere, however the food can use a lot of improvement. I had a duck confit but it was warm not hot at all. The soup tasted really funny, celery with a hint of curry. The salad was alright... but you must work really hard to mess up a salad. Idk if I would try the restaurant here as the banquet food was pretty upsetting.
Shannon K.
Nov 30, 2016
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Stayed here for 3 nights over the summer. The hotel was clean and pet-friendly. Beautiful decor, Starbucks conveniently inside, restaurant and bar with outdoor seating. They also had a clean gym, hot tub and pool with a great view.
My only negative was that the AC was not operating. During the summer it got uncomfortable and couldn't sleep well in the heat. They didn't have any other rooms available so we could not move until the last night. I know that they knew the AC was busted when they assigned us the room, a bit dishonest but I get it's a business. They didn't offer
My only negative was that the AC was not operating. During the summer it got uncomfortable and couldn't sleep well in the heat. They didn't have any other rooms available so we could not move until the last night. I know that they knew the AC was busted when they assigned us the room, a bit dishonest but I get it's a business. They didn't offer
Ron S.
Oct 10, 2016
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They just lost two stars....
Recently returned from Montreal and our four night stay at Le Crystal. We booked three suites for four nights.
Check in was nice and easy and they upgraded my room from a queen to a king which was a nice surprise.
While my past stays have been flawless, this trip had its challenges. Considering I had a car I booked one of the rooms with parking and breakfast included. Unfortunately the valet experience this trip was flawed each and every day of our stay. I would call down to the valet 15 minutes prior to departure to request my car be brought around. Not one time
Recently returned from Montreal and our four night stay at Le Crystal. We booked three suites for four nights.
Check in was nice and easy and they upgraded my room from a queen to a king which was a nice surprise.
While my past stays have been flawless, this trip had its challenges. Considering I had a car I booked one of the rooms with parking and breakfast included. Unfortunately the valet experience this trip was flawed each and every day of our stay. I would call down to the valet 15 minutes prior to departure to request my car be brought around. Not one time
Kevin M.
Apr 19, 2016
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Hotel Le Crystal is just another gem in what is a string of great hotels in Montreal. This all suite hotel boasts new rooms with modern upgrades and spacious accommodations. This place borders on luxury hotel.
Located in downtown Montreal, the hotel is walking distance to tons of restaurants and entertainment. Though all the rooms are suits, they have a simple feel to them. It's more cozy than anything, which helps to give the place a boutique feel.
The beds are comfy, the service is excellent and the prices are very reasonable. If traveling to Montreal on business, or on vacation looking
Located in downtown Montreal, the hotel is walking distance to tons of restaurants and entertainment. Though all the rooms are suits, they have a simple feel to them. It's more cozy than anything, which helps to give the place a boutique feel.
The beds are comfy, the service is excellent and the prices are very reasonable. If traveling to Montreal on business, or on vacation looking
Shannon H.
Sep 01, 2015
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This is our 3rd trip to Montreal and my favorite hotel thus far. The staff was incredibly friendly and helpful. The lobby is beautiful. Location is great to access both the shopping district and Old Town.
For $10 more a night we upgraded at check in to a slightly larger room. We didn't have a great view but the interior space was perfect. Very modern inside. Even just walking into your room felt like you were stepping into the future.
I cannot say enough good things about the pool and spa area on the 12th floor. There is a sauna room in addition to the outdoor hot tub. Everything was clean
For $10 more a night we upgraded at check in to a slightly larger room. We didn't have a great view but the interior space was perfect. Very modern inside. Even just walking into your room felt like you were stepping into the future.
I cannot say enough good things about the pool and spa area on the 12th floor. There is a sauna room in addition to the outdoor hot tub. Everything was clean
Nathan D.
Jul 31, 2015
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Very nice boutique hotel right in the thick of it. Very good location, lots of great restaurants, shopping is a block up (Peel Street) can walk to Metro if you are a SUBWAY type of person.
The Bell Centre is there (NHL, Concerts, etc) Very nicely done. Have only stayed during Formula One Grand Prix weekends, so is a bit noisy at night, as well as the typical Formula 1 epic price increase....it is pretty choice, though. The W is awful by comparison, if that puts in perspective.
The Bell Centre is there (NHL, Concerts, etc) Very nicely done. Have only stayed during Formula One Grand Prix weekends, so is a bit noisy at night, as well as the typical Formula 1 epic price increase....it is pretty choice, though. The W is awful by comparison, if that puts in perspective.
Yvonne B.
Jul 16, 2015
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Our splendid experience at Hotel Le Crystal began at 1:00 AM when we checked in. The employees at the hotel were eager to help us and were genuinely (but professionally) friendly. The concierge arranged for us to have white rose petals in our room as a welcome to our honeymoon.
The hotel had all of the amenities we wanted. We loved the free apples at the front desk. The rooms were complete with a mini fridge, microwave, sewing kit, and all of the regular bathroom things.
Speaking of the bathroom, we LOVED it. We liked the towel rack in front of the sink and the dual shower heads in the walk-in
The hotel had all of the amenities we wanted. We loved the free apples at the front desk. The rooms were complete with a mini fridge, microwave, sewing kit, and all of the regular bathroom things.
Speaking of the bathroom, we LOVED it. We liked the towel rack in front of the sink and the dual shower heads in the walk-in
Raphaella R.
Mar 06, 2015
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Saad A.
Mar 03, 2014
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Got married on Fev 28th and decided to spend my first special night in Le Crystal, who offered a "romantic package" for an extra $120+/night.
Sure we got a suite (that we payed for) and everybody was smiling and nice, but then we got in the room.
The cover was very thin and the heater was faulty (showed it was 26degrees but was way less). After waiting a bit we called the help desk and asked for extra covers and to get someone to fix the heater. We didnt receive the covers, and the help desk decided to cook us, raising the heating on their end to a burning 29degrees!
We had aksed for
Sure we got a suite (that we payed for) and everybody was smiling and nice, but then we got in the room.
The cover was very thin and the heater was faulty (showed it was 26degrees but was way less). After waiting a bit we called the help desk and asked for extra covers and to get someone to fix the heater. We didnt receive the covers, and the help desk decided to cook us, raising the heating on their end to a burning 29degrees!
We had aksed for
Tracy L.
Jul 14, 2013
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This is a sleek, clean and modern hotel.
Location - downtown and close to shopping
Parking - expensive, but to be expected from a downtown hotel.
Rooms - large, clean and well decorated. The bathroom is huge with a separate tub and shower and two sinks. There is a bedroom, small living area and a kitchenette. The pull out sofa is not of the highest quality, but it was fine for my young son. The main bed in the bedroom is small yet comfortable. The tv at the base of the bed was a bit close for viewing, but it was nice to have a tv in the living area and the bedroom.
Amenities - they
Location - downtown and close to shopping
Parking - expensive, but to be expected from a downtown hotel.
Rooms - large, clean and well decorated. The bathroom is huge with a separate tub and shower and two sinks. There is a bedroom, small living area and a kitchenette. The pull out sofa is not of the highest quality, but it was fine for my young son. The main bed in the bedroom is small yet comfortable. The tv at the base of the bed was a bit close for viewing, but it was nice to have a tv in the living area and the bedroom.
Amenities - they
