ARC The Hotel
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ARC The Hotel
ARC THE.HOTEL OTTAWA welcomes the truly discerning traveller to Canadas' vibrant capital. Inspired by our history as Ottawa's first lifestyle boutique hotel, ARC THE.HOTEL OTTAWA is an intimate sanctuary surrounded by the urban skyscraper landscape. The chic + cool ambiance harnesses the creativity which created a country, where modern + minimalist design is punctuated with walls adoring local artist works, paying homage to our original world renowned trailblazing designers Yabu Pushelburg.

Intimacy + luxury combine to create an oasis of relaxation in the heart of Canada's capital where our contemporary + chic accommodation offers the perfect city sanctuary or location from which to explore Canada's vibrant capital.Explore the beautiful bike paths in Ottawa this summer. It could be a ride along the beautiful Rideau Canal or an e-scooter ride in downtown Ottawa.
Reviews (27)
Vickie Doiron
Vickie Doiron
Jan 30, 2022
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Read in reviews that there was no hot water. I just had a steaming hot bath?? The staff have been amazing!! The room is clean albeit tiny. Big enough for the 2 of us. Love the location. As a coffee addict I was happy to see a keurig 😁
Eric Vanderveen
Eric Vanderveen
Jan 17, 2022
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Decent Hotel. Parking was a bit of a nightmare, with no details on where you can park. Also, if you have an suv or truck forget about the underground parking they provide. Minimal clearance for even mid size cars.
Katia S.
Katia S.
Jan 14, 2022
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The hotel is quite old and warn out. We stayed on the top floor and early morning there is a big noise of some kind of motor. Washrooms are renovated though and rooms are clean.
Cheryl Meany
Cheryl Meany
Dec 31, 2021
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The Arc Hotel is in a great location. It is only about 5 or 6 blocks from Parliament and a great place to base while in Ottawa. The room was large and lovely. The only thing preventing me from giving 5 stars is the parking. The lot the hotel has was way too small for our truck. Otherwise, we would totally stay again.
Michael Webber
Michael Webber
Nov 30, 2021
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Even though I have only given this hotel 3 stars I like it and I’d come back. It’s just that our room, #605 was surprisingly noisy. Maybe the walls are paper thin, but the conversations happening were easy follow and sounded like they were in the room with us. I also think some main plumbing was situated next to 605 as we heard numerous and very loud showers. All the way till about 2 am. Otherwise, good location, good price, decent room, nice bed and sheets… all good. If I came again I would avoid this room and bring earplugs.
Jacqueline Dykstra
Jacqueline Dykstra
Nov 27, 2021
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Great Location!
I check out tomorrow and I'm happy with my choice, I work as a hotel front desk manger and was happy with the check in process.
The room is small but spacious, with the wardrobe and bathroom tucked around the corner, bathroom is large. Water takes a while to heat up but that is expected in a larger hotel, staff are friendly.
only complaint is the noise from the hall carries through the door but I think this could easily be fixed with a blocker to cover the small gap under the door :)
Stephen Shipman
Stephen Shipman
Oct 29, 2021
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I guess you get what you pay for.
A very reasonably priced hotel in the heart of Ottawa. Walking distance to everything you want to see.
Why 3/5?
The staff were amazing.
The hot water … hot water? What’s that? Regardless of what floor you are on, you deserve hot water in your hotel room. Having to run the water for 10-15 minutes in hopes of getting hot water, is not something I am used to.
Second issue was the bed linen.
There was no duvet cover, just two flat sheets with a duvet in the middle. Once again, not what I am used to.
Despite this, the staff were wonderful. The bed mattress
Mari Vich
Mari Vich
Oct 23, 2021
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Take the low reviews to heart. This is NOT EVEN CLOSE to a 4-Star hotel, they just choose to mislead their clients with their online marketing every moment that their site is up. There was nothing romantic or luxurious about our “Romantic Luxury Suite” it was just acceptable and dark. The bathrobes were like paper and there are no slippers to be had even when you request them, even though it’s on the site - had I known, I would have packed my own. The pillows, the mini fridge, the toiletries could all be found at a Motel 6. Parking is $25 and problematic, and they don’t answer their phone
Lisa Aubergine
Lisa Aubergine
Oct 13, 2021
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Arc was absolutely lovely. As soon as we pulled up out front, the concierge came and informed us of where we could park and brought us a baggage cart. Check in staff, housekeeping staff and support staff was friendly and helpful. Everyone went above and beyond for us and it was so appreciated. I would highly recommend this hotel and hope to stay again. Thank you!
Patricia S.
Patricia S.
Sep 01, 2019
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Was not impressed.
Computers down for 2 days had to pay up front.
No drinking glasses in room.
VERY LOUD air conditioner in room.
No parking

HAIR in shower/tub not mine.
Philip B.
Philip B.
May 21, 2019
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Lovely hotel smack dab in downtown Ottawa. Within walking distance to Parliament Hill and a lot of other attractions. The hotel staff was very friendly and attentive to your needs. The valet staff is always friendly and eager to help, opening doors for you, getting your luggage, ect. Parking is $35 a night. They have a restaurant which serves breakfast, lunch and dinner and there are other restaurants in the area. We really enjoyed our stay here and we definitely will come again.
Pinky M.
Pinky M.
Apr 08, 2019
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A nice stay at the arc hotel. The hotel staff were quick to respond to our requests and the location was great for heading out in the evening. The food at the restaurant was also very pretty and tasted great. It would have been a bit better if we didn't have to wait so long to be served, but otherwise it was lovely.
R. C.
R. C.
Feb 21, 2019
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LOCATION: Excellent. Conveniently located in downtown Ottawa within walking distance to Parliment Hill, the Rideau Canal, Rideau Centre, ByWard Market, etc.

PRICE: ~$200/night

PARKING: Valet parking ~$30/night

ARC the Hotel is a pet-friendly boutique hotel. In the lobby, there is fruit infused water during the day & ginger infused hot chocolate (that you can sprinkle some cinnamon onto) during the evening for you to enjoy. We did not receive a complimentary glass of sparkling wine upon arrival despite our reservation confirmation saying so.

The majority of the time, there was a hotel staff
Jennifer J.
Jennifer J.
Jan 15, 2019
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ARC is a lovely boutique hotel in downtown Ottawa. Walking distance to Parliament, the Market, Rideau Centre, Bank Street, Financial District - it's in the perfect location.
The hotel rooms are cozy with comfortable beds and good quality linens. Very clean and quiet with all the amenities you may need.
Front desk staff were very friendly, helpful and greeted us with a glass of champagne. They were more than happy to assist with dinner recommendations and assured us that if we needed anything, they would be eager help.
Valet and housekeeping were always full of smiles.
Room service is quick
S. L.
S. L.
Nov 25, 2017
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I am staying 3 nights here. My first day, the room key was deactivated twice. Seems that every time I leave the room, the keycard is deactivated. The elevators are slow and the check in area smells like cheap cologne.
Julia D.
Julia D.
Mar 29, 2017
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I had to make an unexpected trip to Ottawa so I was lucky to find a good rate here on Hotwire. The hotel is located right in the heart of downtown Ottawa and is about a five to ten minute walk from Parliament Hill. It has a modern and funky vibe to it which made me feel cool for staying there. They even give you a complimentary glass of wine upon check-in.

Moving onto the room it was kind of small and it felt a little cramped. The window was also pretty small so between that and the dark colour scheme of the room there was a serious lack of natural light during the day. While the room was
Max G.
Max G.
Oct 03, 2016
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Clean hotel but doesnt worth 250$ per night AT ALL the breakfast Was Really not good. Staff was nice though.
Definitely won't come back
Shea F.
Shea F.
Mar 29, 2016
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Really enjoyed my stay. Nice room and good amenities. Absolutely no issues of any kind and location was perfect. Best of all the staff is very friendly and made for an excellent stay.
Hannah M.
Hannah M.
Jan 24, 2016
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Very nice hotel! It was very clean and newly renovated not to mention the staff was very nice and always greeted us with a smile. We had a problem checking in and finding our reservation but they upgraded us to a king room with no hesitation which was very nice of them.

If I had to mention some negatives about it they would be that the walls are somewhat thin but nothing that disturbing and lastly the valet parking is 32 per night but finding plating around is not hard so if you feel comfortable take that option because it is free on weekends
Julia P.
Julia P.
Jul 29, 2015
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Was in Ottawa during a very big conference at UOttawa (9.000 attendees) and the availability of rooms/accommodations was quite tricky, even when booking several months in advance. I was pleased to be able to secure a room that fit my dates at such a nice hotel (even if it cost $209 +++ a night for some of the nights we were there - and this was a 'deal'). The decor is lovely and stylish, and I want to renovate my master bath to mirror the ones in ARC - clean and minimal and lovely.

The front desk staff and the valets were all very friendly. That said, parking was a bit of a pain, though
Sarah E.
Sarah E.
Jul 07, 2014
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The overall experience was fine. It is what it is, a bed downtown Ottawa. I was offered sparkling champagne upon check-in which is a great touch - I was also upgraded although I am sure it was due to overbooking. The room was nice and clean. My only few issues with this hotel is the price and the appearance and attentiveness of the staff. It was close to $300 a night for a hotel that is under construction it seems and to me, not really presenting that calibre of price. I was not offered help with my luggage not was I really asked why I was staying there (business or pleasure?) which could have
Robert M.
Robert M.
Jun 02, 2014
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Loved the overall experience. Free valet parking, complimentary bubbly upon arrival. Great room decor. Yes the jr suit was a little small but very comfortable.

Bed had a pillow top. Hate the pillow top personally but I'm sure many think its luxury. Pillows were too large for my comfort. Would have liked a variety. But that's fairly minor to a great nights sleep.

The room service breakfast was pretty bland. But the food in the restaurant is great.

Overall I'm looking forward to staying there again. It's one of the better hotel experiences I've had in Ottawa.
Jeffrey M.
Jeffrey M.
Jan 21, 2014
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Location:
We wanted to be on the other side of the canal closer to Byward Market but since it looked like there was no free street parking we chose the Arc. If you arrive at the Arc at Friday after 7pm there is free street parking which is good until Monday 7am. The hotel is a short walk to the Rideau Canal (great for us, we were there to skate). You do have some options for food; half a block away are Tim Horton's and Starbucks. Within a 3 block radius you have McDonalds, 3 Brewers, Scone Witch, and a few others but I cant recall their names.

A taxi from Byward market would cost between
Nicolas L.
Nicolas L.
Jan 17, 2013
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I am quite perplex about this hotel.
By one side, it is quite nice : modern, very clean, nice service....
but if we consider this is supposed to be a high end hotel, it is below my expectations :
the rooms are quite small, there is not a wide choice for the breakfast, it's not noisy but you hear the noises in the corridors and the closet is extremely small !

this last point , the closet may not look important, but I have to stay 15 days, and I must leave my stuff in my luggage.... deeply annoying !!!!

so in conclusion, this is not a bad hotel, but if I compare it to other places within the
Ashley W.
Ashley W.
Jan 13, 2013
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Summary: It was a very clean place with helpful staff and comfy beds. However, There were many additional charges that didn't make it such a great value and the rooms were extremely smaller than advertised. I would suggest staying here if you do not have a car, aren't staying in the room longer than to sleep, and if you want a hotel that is close to the city.

Room Size: The tiny size of our room was astonishing. It was a small freshmen dorm sized room, taken up mostly by the desk and queen sized bed. In fact, there was only 3 feet to the wall on the side of the queen bed and about 4
Allison T.
Allison T.
Dec 13, 2012
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I liked this place. It is a small boutique hotel. Our focus was going out & exploring the city so we were fine with the size of the room. It was weird that there was only free wifi in the lobby but...okay...

My only issue was that our room was on the floor above their bar/restaurant area which was rented out for a party. We asked how late it would be & were told there was a curfew for the music at 11. This simply didn't happen & the bass continued to pump through our floor well beyond. Eventually the night representative offered to move us to another room. We appreciated
Denise S.
Denise S.
Mar 01, 2011
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I stayed here for a weekend trip with friends recently. The location was perfect for us because we were going to see a performance at the NAC, which is a 5 minute walk away. I paid online weeks in advance and as a result, got a special rate of $90/night for each Queen room. One of our rooms got updated to a King room for free! If you can find deals like that, it's great value. I have stayed at the nearby Mariott and the Westin, both more expensive. But I really like ARC better -- everything was very clean, looked new and well cared for, and the decor is simple and stylish.

ROOM: nice attention