Lord Elgin
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Lord Elgin
Lord Elgin Hotel is one of the most centrally located downtown Ottawa luxury hotels, just a stone's throw away from the Rideau Canal, Confederation Park, the Shaw Centre and Parliament Hill. Stay with us and you'll discover the most alluring and captivating parts of Ottawa, Canada's beautiful capital city.

Immerse yourself in vibrant festivals, museums, galleries, eclectic dining and a world of shops and boutiques. Lord Elgin's extraordinary location puts bountiful delights within easy walking distance. Constructed in 1941, Lord Elgin is a piece of Ottawa's history. Independent and thoroughly Canadian, this historic landmark is a leader among hotels in downtown Ottawa.
Reviews (20)
Timotheus N.
Timotheus N.
Dec 21, 2021
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Great hotel with awsome staff and is central to many attractions. Would come back again.
Jiro K.
Jiro K.
Jul 21, 2019
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Good price. Great location. Helpful and quick service. Nice room. My room didn't have a view but I didn't pay a premium - so definitely can't complain. Very happy with my stay and will likely use again next time I come to Ottawa.
Matthew G.
Matthew G.
Jul 06, 2019
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Not fancy or special, but pretty nice, and good location. Room was clean and comfortable, and the buffet breakfast (which we paid extra for, as it wasn't included in our room rate) was pretty top-notch, with a variety of options -- not just yogurt, fruit, baked goods, but also eggs, bacon, sausage, french toast, etc.

Valet parking could be improved, but since we were there on a weekend we could park for free in the garage one block away...
Jabba D.
Jabba D.
Jul 02, 2019
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Absolutely nothing special about this hotel. You will hear noise all night. The windows are not sealed properly. Beds are not the best either. Needs a major renovation or just tear the thing down. Do NOT eat at the restaurant.
This place may look fancy but it is a 3 star hotel.
Your better off staying at a 3 star motel.
Mari H.
Mari H.
Jun 21, 2019
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Fantastic room, excellent staff. I would gladly stay again. Environmentally conscious, windows that open and allow fresh air into room!
Mia W.
Mia W.
Jun 01, 2019
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The hotel is a classic old world hotel. The staff is very attentive, friendly and very courteous. Upon checking in I was given a gift bag and I dont know of this is standard or just because I was with a large group for work but it was an awesome touch. The rooms are very clean updated spacious. The gym and pool is very nice and there is also a hot tub and sauna what a win!!!
Wink B.
Wink B.
Jan 07, 2019
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What a totally great surprise my stay here was! The staff could not have been more accommodating- pun intended.

I rolled into town for an international meeting and this was the meeting hotel. Everything about my stay was outstanding. The room was updated, fresh and quiet. Those are definite solids. The hotel itself is exceptionally charming and it has that 'old world' feel, but with a fully modern functional attitude.

The restaurant is quite good and there are daily specials. Of course, the bar is nicely stocked and staffed. I happened to end up there for an 'occasional&apos
Amanda L.
Amanda L.
Jun 07, 2018
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I stayed here for two nights at the Lord Elgin for a conference in Ottawa.

I had booked a Parkview Room - but because I arrived early my room wasn't available yet. The staff offered me another room with no view - which didn't matter to me. I was surprised they allowed me to check-in earlier. This helped me alot because I was soo tired from travelling that day.

The rooms were clean and spacious. It had keruig machine with various flavours that they refill continuously. The beds were comfy and there was a huge screen tv.

The bathroom was the real selling point. I love the marble design
David D.
David D.
Feb 02, 2018
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We were triple charged for our rooms, but staff said it was "standard policy" to charge additional amounts to your credit card and then remove the excess a week later. For a $600 bill, that is a significant amount of excess. Probably illegal.
Jamie O.
Jamie O.
Jan 03, 2018
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This hotel is all about location. The rooms
were good tho small, decent beds. Bell staff and valet staff were friendly, helpful and attentive. The restaurant was pricey and the food not very good; wait staff was unfriendly.
Paul L.
Paul L.
Jan 02, 2018
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Spending part of the Christmas holiday in Ottawa felt great at this imposing old hotel. Too cold to walk around at night in the frigid temperatures, I eagerly relied on room service and was so delighted by the chowder and mushroom risotto that I ordered it again on my second night.

I haven't stayed here previously but I look forward to another visit because the rooms are comfortable and clean and the central location alone makes it worth it.
Marlene G.
Marlene G.
Jul 23, 2017
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Proximity to major tourist sights is a plus, as is the Starbucks in the lobby, but the hotel is showing signs of wear & would greatly benefit from a general sprucing up. Housekeeping was inconsistent. The on-site restaurant was dreary and unappetizing. (Separate Yelp review)
It took 30 minutes, not the promised 10, for staff to retrieve our car upon checkout. Not a positive way to end our stay.
Mark J.
Mark J.
May 07, 2017
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I loved the stay at this hotel.

Pros: The room was above average comparing to other hotels I've been to and the Washroom was beautiful - shower was glass covered and had lots of room! The hotel services are the best I had ever seen, the valet recommended free parking 5 min away instead of spending valet parking money and we got good recommendations for food in the area.

Cons: The swimming pool was nice but it was small and not the most comforting. The TV was pretty standard, lots of channels but I'd rather watch movies/TV shows on a laptop.
Kelly J.
Kelly J.
Apr 05, 2017
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This was my first stay in Ottawa & at Lord Elgin.
It was a beautiful hotel within walking distance of so many things. Shopping, parliament hill, restaurants... perfect location!
From the moment I arrived I was greeted by a very friendly staff focused on customer service. I had a corner suite with a gorgeous view of the park.

I was very pleased and will definitely return to this wonderful hotel!
Charlotte W.
Charlotte W.
Apr 03, 2017
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Introduction.

I was in Ottawa for work and decided to stay here as a recommendation from a co-worker. Location is very convenient as its near Byward, Parliament, and Alexandra Bridge should you want to walk into Gatineau to visit some of the museums there. The Elgin has a traditional style - when booking rooms online, I reserved the renovated rooms. Check-in was a breeze.

Room 832.

Close to the elevators. Heat made a constant banging sound which was annoying. If I turned the heat off, I could hear absolutely every footstep walk by (elephant footsteps), doors banging, toilet flushing...a nightmare
Brian C.
Brian C.
Jan 02, 2017
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A Capital Christmas party. On Dec 3rd we attended my wife's office party in Ottawa., and went to a Sens game T the Canadian Tire centre. The Lord Elgin was our hotel. Great service, Great room, Great memories. Close to the Rideau Centre and Parliament Hill. We will definitely be returning guests.
Norco B.
Norco B.
Dec 03, 2015
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Our experience here was fantastic. We were staying just one night and showed up a couple hours early and they said that early check in was absolutely no problem. We were traveling with a dog and was surprised that not only did they allow dogs, but the room we were allotted was of the same quality as any other in the hotel. They also informed us that there would be no additional fees just for bringing a pet.

The hotel was in very close proximity to major sights of interest, including the Parliament Hill. Also close to the famous Byward Market. Close to other restaurants and shops.

Will be returning
Jessica M.
Jessica M.
Jun 22, 2015
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A few weeks ago, we decided to drive to Canada's Capital last minute using Expedia's Unpublished Hotel Deal, and we were lucky to get Ottawa's Lord Elgin Hotel!

Although we were given the option to upgrade to a room with a better view for an extra $10, we decided not to because we were only here for one night. We got a traditional room with a King bed.

When we arrived to our room, we were greeted by a cleanly made bed with spotless floors. The heater was turned off, so I made sure to turn it one first thing because it was still cold outside.

Across from the bed was a flat screen
Juliana H.
Juliana H.
Apr 26, 2015
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3.5 stars

Good location and very friendly help. My room was super small. Is this Paris? Tokyo? No? Really no excuse. The facilities were clean. $4 for an in room bottle of water is wack. Wouldn't rush back here but it was okay.
Mike W.
Mike W.
Feb 05, 2015
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Extremely disappointed with my experience here. Overpriced and outdated. Best way to enjoy the experience here is from across the street gazing at the building. Otherwise it falls short in all departments: service, amenities, and design.

Pack your bags and stay somewhere else.