Each appointment is as unique as the ring that is being designed. There are no rules as to how an appointment is to go. We are simply here to help guide you through the design process and help you make an informed and confident decision. If you have any questions regarding our process, please visit our FAQ page to learn more.
As we are currently offering a limited number of appointments, if you don't see a time available, please feel free to send us an email to info@cavaliergastown.com and we will do our best to accommodate any requests!
As we are currently offering a limited number of appointments, if you don't see a time available, please feel free to send us an email to info@cavaliergastown.com and we will do our best to accommodate any requests!
Services
From immaculate sapphires and diamonds pulled out of the world's best mines, to the eye-popping engagement rings rendered and modelled in our upstairs design studio, we're proud of the product we provide at Cavalier. Our team of specialists is available by appointment at our Gastown storefront to present our gemstone inventory, provide expert advice, consult on ring designs, and other custom request.
Given the intimate nature of designing a ring, we want to provide our clients with a personalized experience. By booking a one-on-one chat with a member of our team, we are able to provide a more informative design consultation and make you feel comfortable while at Cavalier. Each appointment is as unique as the ring that is being designed.
Our made-to-order rings take approximately 4-6 weeks to design and build. However, if you require it sooner, please get in touch as we always try our best to accommodate rush orders. We've switched to by-appointment to be able to provide our clients with the best service possible during the consultations.
Our by appointment model ensures that our clients receive the best possible service. Feel free to use the time as you wish - Ask questions, try on different styles, and take a deep dive into our creation process. As we are currently offering a limited number of appointments, if you don't see a time available, please feel free to reach out and we will do our best to accommodate any requests!
Reviews (25)
Carissa Emma
Jan 21, 2022
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We had such an amazing experience with Taylor from Cavalier! She was so knowledgeable about not only the stones, but making sure all the details of my setting would be perfect. Shopping with Cavalier is unlike any other jeweler that we experienced. Everything is truly bespoke and made to fit your stone perfectly. Even though I was there for the design process, the ring was even better than I could have imagined! I can’t say enough good things about Taylor and the team and can’t wait to go back when it’s time to pick out our wedding bands.
Joshua Nicholas
Jan 12, 2022
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My fiance has always wanted an emerald engagement ring, but options were few and far between locally. I reached out to Cavalier for a phone consultation and was very impressed by Dane. He answered all of my questions regarding unique features of emeralds, where they are sourced etc. He also sent me some resources to read up on various emerald mines in Columbia and Zambia. We kept in touch and fortunately I was able to make a visit in person where we narrowed down details of emerald style and ring design. Quite shortly after that Dane sourced the perfect emerald for a custom ring. The ring design
Ben Snider
Dec 18, 2021
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I purchased an engagement ring at Cavalier Gastown and I cannot say enough good things about Dane and his team there! I needed a ring on a tight timeline and they were able to get one designed, crafted and shipped to me in Edmonton with time to spare! My fiancé absolutely adores her ring and I think it looks stunning. They deliver a high quality product and provide prompt excellent customer service! I would encourage anyone to use Cavalier Gastown - they do an incredible job!
Nick Grundmann
Dec 15, 2021
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Had a fantastic experience working with Mitch and the rest of the team. The ring came out exactly as we hoped, and the process was seamless. Mitch walked me through everything, and was super accommodating with my schedule. He answered all of my questions along the way. I would highly recommend Cavalier to anyone looking for a ring!
Jeff Punshon
Oct 12, 2021
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Cavalier Gastown made our engagement ring. I dealt with Taylor to design the ring over the course of a few weeks. Once the ring was in production, it took about 6 weeks to make. It was delivered overnight to Saskatchewan and made it in time for my proposal date!
I couldn't have asked for a better job. The ring is stunning. Would highly recommend Cavalier Gastown and Taylor for anyone looking to design an engagement ring!
I couldn't have asked for a better job. The ring is stunning. Would highly recommend Cavalier Gastown and Taylor for anyone looking to design an engagement ring!
Rocelle Velasco
Oct 11, 2021
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Just blown away by Cavalier. We live in Toronto and my husband and I decided to purchase with them because of their quality, customer care, and the passion that come out of this team. Mitch, you were such a pleasure to work with in designing our wedding bands. You made the process so seamless for us considering we didn’t live in Vancouver + our timelines. Highly highly recommend Cavalier! We are certainly going to be repeat customers! Thank you for being part of our special milestone!
Denise Chretien
Oct 11, 2021
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Was so excited when I received my engagement ring from Cavalier. It is SO STUNNING and exactly what I would have chosen myself. The quality and care they put into each and every ring is just extraordinary. My hubs had the best time working with Taylor, which was all via email as he was working overseas. He said she was extremely knowledgeable and helpful and made the whole experience so much easier than he thought it would be. After our engagement, I visited the shop twice to shop for bands and was just so unsure, as there was nothing in the case that spoke to me! Taylor was so amazing in helping
Trista Capitano
Sep 25, 2021
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Cavalier has the absolute best customer service.
My (then) fiancé had an awesome experience building my engagement ring, which I couldn't love more. I held so much love for this ring in fact, that I struggled to find a wedding band that I felt complimented it, but didn't overpower it.
Perisha worked with me over MANY appointments. She guided me to ensure a custom design was going to be durable and stand the test of time (unlike most of the photos on Pinterest). After not one, but two rounds of revisions, I have a ring I am in love with. Perisha, and Cavalier did everything to make me happy even
My (then) fiancé had an awesome experience building my engagement ring, which I couldn't love more. I held so much love for this ring in fact, that I struggled to find a wedding band that I felt complimented it, but didn't overpower it.
Perisha worked with me over MANY appointments. She guided me to ensure a custom design was going to be durable and stand the test of time (unlike most of the photos on Pinterest). After not one, but two rounds of revisions, I have a ring I am in love with. Perisha, and Cavalier did everything to make me happy even
Yiwen Chen
Sep 12, 2021
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Cavalier has fulfilled an urgent wedding band order and made it on time for my wedding day. I was very happy with the customized ring and decided to purchase earrings and necklace from here as well! Taylor was professional and very straightforward with my request and was able to make all the impossible possible! Strongly recommend!
Sean C.
Sep 07, 2021
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Couldn't have asked for a better experience in buying an engagement ring. Taylor was very helpful from the outset in the phone consultation through in person picking out the exact diamond and setting that I ultimately went with. As someone completely out of their element walking into a jewelry shop, this was a great place to go. I picked Cavalier based on a friends experience and really glad that I did the same. If you're looking for an engagement ring to wedding bands and probably more, this is definitely a recommended place to go. We'll be coming back to design our wedding
Matt O.
Aug 22, 2021
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My wife and I got our wedding bands and engagement rings from here over 4 years ago and our experience was top notch. Very hands on and positive, happy staff. Due to that awesome experience we decided to come back again for a "push present" for my wife. Taylor assisted us in funding that perfect selection for us. Recommended 100%!
Carter N.
Feb 13, 2021
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Cavalier Gastown is the absolute best! They've set the standard of how ring shopping should be done. As a Calgary local, and starting my engagement purchase process in a pandemic. I wasn't able to go to the store to look and try different rings. Cavalier made every point of showing me photos of different styles, sending videos of them in the light, and right down to providing 3D renders of my ring design. They made me feel like I was a part of the team making the ring, verse just a customer. The produced ring was safely insured and overnight shipped. When I finally opened the box, and
Justine D.
Oct 13, 2020
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After seeing one of my best friends (who is a geologist and knows her rocks!) select her gorgeous emerald engagement ring, I knew this was the place for me. As a girl who knew she didn't want a diamond as her center stone (although they have lots of those a well!) I was shocked to discover all the gorgeous colors gemstones come in. My favorite being the green sapphires - which are both myself and my fiancé's birthstone!
We had our appointment during COVID when the shop had just reopened for in person appointments. We had the shop to ourselves! Taylor was SO easy going and made us feel
We had our appointment during COVID when the shop had just reopened for in person appointments. We had the shop to ourselves! Taylor was SO easy going and made us feel
Rebecca C.
Aug 31, 2020
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Wilson L.
Jul 18, 2020
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Had an unreal experience here with Dane. We came in to take a look at a few rings and everyone there was incredibly friendly and took so much care in helping us find the perfect ring for my wife. I highly recommend anyone to check this place out if you're looking for the perfect jewellery for any occasion!
Imma M.
Feb 29, 2020
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This was such an amazing experience! After my partner proposed, we made an appointment here and designed a ring together. Don't be dissuaded by having to make an appointment, they can often fit you in on the same day. They let you choose your setting, metal, and stone and completely customize it according to what you want. It does help to bring pictures.
Because what you have seen in pictures may not ended up looking the way you want it to on your hand, they let you try on lots of different shapes and sizes to really get a feel for what the end result will be like. I would highly recommend
Because what you have seen in pictures may not ended up looking the way you want it to on your hand, they let you try on lots of different shapes and sizes to really get a feel for what the end result will be like. I would highly recommend
Nick N.
Apr 30, 2019
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I am from out of town and did not have a chance to stop in and meet the Cavalier team. I spoke with Taylor via email and over the phone, she was very accommodating and made the experience simple and stress free. I ended up with exactly what I was picturing and my now fiancé is over the moon with the ring. Thanks to the Cavalier team!
Joseph L.
Feb 15, 2019
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From initial handshake consultation, to design thoughts, to the execution of the design Cavalier was nothing but flawless, and it was truly appreciated.
Apparently, we could not have designed a better ring had she done it herself, and I owe a lot of that credit to the Cavalier team. True pros, yet comfortable at the same time.
Thanks, thanks, and again thanks.
Cheers,
-Joe
Apparently, we could not have designed a better ring had she done it herself, and I owe a lot of that credit to the Cavalier team. True pros, yet comfortable at the same time.
Thanks, thanks, and again thanks.
Cheers,
-Joe
Brian C.
Nov 12, 2018
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I reached out to Dane earlier this year to help me find the perfect ring for my wedding proposal. Even though Dane was heading out for a trip shortly after our initial appointment, his communication was great and the team at Cavalier was able to deliver a gorgeous ring that my fiancé is proud to wear for the rest of her life. The process of buying an engagement ring is very personal and that's something that the team of Cavalier understands. They care tremendously about their craft, but more importantly, about their customers. For anybody looking for an engagement ring or any other jewelry
Kate P.
Jul 07, 2018
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We brought my heirloom ring here to have it re-designed into something a little more modern. I had my heart set on a David Yurman design and Dane assured me they could make it happen! The end result is better than I could have imagined! It looks EXACTLY like the original (maybe better), and the craftsmanship is exquisite. Could not recommend these guys more for custom jewellery.
Lindsay M.
Jun 05, 2018
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We went here first looking for engagement rings based on positive previous reviews. I was so excited for this moment! It's a huge investment financially and emotionally, and we've followed Cavalier on Instagram for some time.
We were greeted at the door nicely enough by a guy after being let in. However we started speaking to a woman with long curly hair and she was really rude. Smiling seemed difficult and the answers to our questions were short and terse. It wasn't a pleasant experience with her and for such a huge amount of money that we'd be spending, I was shocked at
We were greeted at the door nicely enough by a guy after being let in. However we started speaking to a woman with long curly hair and she was really rude. Smiling seemed difficult and the answers to our questions were short and terse. It wasn't a pleasant experience with her and for such a huge amount of money that we'd be spending, I was shocked at
Gary W.
May 01, 2018
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Cavalier is a great place to start your "ring search", or get educated about what you want - the atmosphere is relaxed, I would not suggest starting at any other jeweler. Wasn't planning on buying a ring that day, it was the first day of looking at rings, but they made it comfortable enough for me to go ahead.
The no interest, NO PRESSURE payment program they offer is unbelievable, it took me over a year to pay off the ring before I could pick it up and there was not one bit of pressure to put more money down or pay faster.
Taylor Nicholson was fantastic to work with!
Would
The no interest, NO PRESSURE payment program they offer is unbelievable, it took me over a year to pay off the ring before I could pick it up and there was not one bit of pressure to put more money down or pay faster.
Taylor Nicholson was fantastic to work with!
Would
Lareina H.
Feb 24, 2017
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Brought in a small diamond ring that I received as a gift in school and had it melted down to make a high school graduation present for my little cousin.
I chose something elegant and small, and they did such an incredible job with this bezel diamond ring. I had such a great experience here, and would highly recommend people to stop by.
I chose something elegant and small, and they did such an incredible job with this bezel diamond ring. I had such a great experience here, and would highly recommend people to stop by.
Arleen C.
Aug 12, 2016
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I've walked by this store so many times when in the area but never knew this store was here. It's so inconspicuous, or I just really don't pay attention to stores when walking by the neighborhood. In any case, we came because we had been working on getting a ring made and it was time to try on the 3D samples of it. After weeks of emailing with Dane, the day was finally here!
Like several jewellery stores I've been to, they had to buzz you in - safety first! After going in and seeing all the lovely displays, Dane was there to help us. We tried on the two samples and then checked
Like several jewellery stores I've been to, they had to buzz you in - safety first! After going in and seeing all the lovely displays, Dane was there to help us. We tried on the two samples and then checked
Greg T.
Jan 12, 2015
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As an engineer and very involved (aka difficult) consumer, I found it a daunting task shopping for my first diamond. I was faced with many purchase options including the large name brands, Canadian Internet retailers, American Internet retailers, small American jewelers and other small local jewelers.
After a hard day diamond gazing, I realized that there are no truly objective metrics one can count on when sourcing a diamond. I came home that night, went to straight to bed frazzled and quietly asked Siri "how not to get screwed when buying a diamond". Unfortunately unknown to me
After a hard day diamond gazing, I realized that there are no truly objective metrics one can count on when sourcing a diamond. I came home that night, went to straight to bed frazzled and quietly asked Siri "how not to get screwed when buying a diamond". Unfortunately unknown to me