Richmond E-Bikes is one of the premier bike shops in Richmond, located south of Vancouver. We not only offer an enormous variety of e-bikes and e-scooters, but we are also Richmond's number one service center for many of the most common makes and models of electric bikes and scooters. Our crew can help you keep your e-bike in perfect condition.
Our list of maintenance services is both extensive and budget-friendly, so it won't break the bank to keep your bike or scooter in good repair. We offer basic tune-ups for bikes and scooters as well as a full array of parts replacements. We can also help you with general inspections, ICBC inspections, controller issues, drivetrain work, motor servicing and special jobs.
Our list of maintenance services is both extensive and budget-friendly, so it won't break the bank to keep your bike or scooter in good repair. We offer basic tune-ups for bikes and scooters as well as a full array of parts replacements. We can also help you with general inspections, ICBC inspections, controller issues, drivetrain work, motor servicing and special jobs.
Services
Everyone should be able to enjoy bike riding as much as we do and electric bikes make that possible. With the electric assist, it has allowed everyone to be able to join in and keep up the pace and provide that same accessibility for everyone regardless of age or health issues.
We value every customer and go above and beyond to provide the best customer service that you would get in our e-bike shop or getting your e-bike delivered to your doorstep.Thunder E-bike's brand is designed in Canada, by Richmond E-bike and sold directly to you from the manufacturers, allowing us to keep our prices affordable and competitive.
We value every customer and go above and beyond to provide the best customer service that you would get in our e-bike shop or getting your e-bike delivered to your doorstep.Thunder E-bike's brand is designed in Canada, by Richmond E-bike and sold directly to you from the manufacturers, allowing us to keep our prices affordable and competitive.
Brand new Electric bike: 1-year on the lithium battery, controller, charger, frame, electrical system, mechanical parts; and 2-year on the motor. Brand new Electric scooter: 6-month on Lead Acid battery; 1-year on a Lithium battery, controller, charger, electrical system, mechanical parts; and 2-year on the motor.
Not only are electric scooters an easy and economical way to get around, they are also fun and stylish as well. Our extensive selection of electric scooters for sale in Richmond, which is just a 20-minute drive from Vancouver, means that there will be something for everyone. If you want to be able to breeze through the city, a stand-up electric scooter is the perfect choice.
Reviews (12)
Florence Lee
Jan 27, 2022
Report
Excellent eBike shop!!
The professionalism was outstanding, my needs were meant and then some. Tram and Hoang were awesome, ran beside me as I test road the Thunder 20" Step-through Fat Tires E-bike. The step through style fit my needs, to be able to get on and off comfortably, to seat on a comfortable seat, and have my feet flat footed on the ground made me feel secure. The handle bars are for cruising not racing so no pressure on your hands. They fit the bike to me.
So excited to be able to ride an electric bike with my bad knee and not worry about safety.
Highly recommended.
The professionalism was outstanding, my needs were meant and then some. Tram and Hoang were awesome, ran beside me as I test road the Thunder 20" Step-through Fat Tires E-bike. The step through style fit my needs, to be able to get on and off comfortably, to seat on a comfortable seat, and have my feet flat footed on the ground made me feel secure. The handle bars are for cruising not racing so no pressure on your hands. They fit the bike to me.
So excited to be able to ride an electric bike with my bad knee and not worry about safety.
Highly recommended.
Bee Ph
Jan 27, 2022
Report
Totally sacrificed. I love my ebike!
I purchased this bike 6 months ago, was very excited because it’s my first ebike I ever ride on. It’s a very nice one, well-built, great design, easy to ride, my best investment so far.
The customer service is excellent, I weren’t sure with one is suitable for me and I were not familiar with electric bikes at all, the sale person provided me with all knowledge and details about their products with passion and very patient with me. ( I’m quite picky tho).
What best about this store is that they have all services about maintenance and fixing the bikes
I purchased this bike 6 months ago, was very excited because it’s my first ebike I ever ride on. It’s a very nice one, well-built, great design, easy to ride, my best investment so far.
The customer service is excellent, I weren’t sure with one is suitable for me and I were not familiar with electric bikes at all, the sale person provided me with all knowledge and details about their products with passion and very patient with me. ( I’m quite picky tho).
What best about this store is that they have all services about maintenance and fixing the bikes
Lyly Tang
Nov 03, 2021
Report
Levon Sarkisyan
Sep 25, 2021
Report
I am not usually writing any reviews , just give a relevant amount of stars, but after Actually getting a sarcastic bullying reply for giving one star and a dishonest claims which is to say the least was false, I am adding that review.
It is logic when you find funny that your customers who paid you money want something that was promised by you.
It is funny to promise warranty and then to say , oh there is no warranty for that.
It is very funny that the lady in the shop actually was as rude as it could get from the start, and started yelling at me , (not me yelling at her), constantly interrupting
It is logic when you find funny that your customers who paid you money want something that was promised by you.
It is funny to promise warranty and then to say , oh there is no warranty for that.
It is very funny that the lady in the shop actually was as rude as it could get from the start, and started yelling at me , (not me yelling at her), constantly interrupting
Emma Wilkinson
Sep 19, 2021
Report
I would rate zero stars if I could. Do NOT buy a bike here, they do NOT have a warranty and you will end up paying hundreds for unsatisfactory work. I went in and got my gears replaced; they said the warranty is no longer valid AND the plastic gears that they put (altogether costing almost 300) broke within ONE MONTH of repair! And they wont fix it without charging me for the labour again! Absolute disgrace of a business. You should be ashamed. Take your services elsewhere to people that will actually help and not just steal your money. 👎
John Rose
Aug 30, 2021
Report
Ryan Taylor
Aug 15, 2021
Report
Chad Caswell
Jul 31, 2021
Report
If you are thinking about getting an e-bike, definitely get one. I just had service and repairs. A spoke costs under $10! If you need car repairs it’s going to be over $100 before entering the door. I have had my Thunder for 5 years, ride it more than ever. Battery isn’t as strong as it once was or maybe it’s me. Bike still gets me there and back. The bike has paid for itself twice over in fuel savings.
Storm Vos-Browning
Jul 02, 2021
Report
(Updated June 2021: serviced at 21 months and 2000km. Replaced the brake pad assembly, tightened the spokes, general tune up. I really appreciate the attention to detail and the friendly service. Couldn't me happier.
Update, June 10, 2020: I just had the trike in for a tune up after nine months and 900km. Same great service, same reasonable cost with everything up front and transparent. Buying this bike at this store was one of the smartest things I've ever done!)
This was the best buying experience. Wonderful service, excellent trike. Thank you! Its been two weeks and I've used it everyday.
Update, June 10, 2020: I just had the trike in for a tune up after nine months and 900km. Same great service, same reasonable cost with everything up front and transparent. Buying this bike at this store was one of the smartest things I've ever done!)
This was the best buying experience. Wonderful service, excellent trike. Thank you! Its been two weeks and I've used it everyday.
Lindsay Thachuk
Sep 20, 2020
Report
Drove to Vancouver at the end of February and bought 2 Thunder Step-thru folding bikes which easily folded to fit two in the back of our VW Tiguan without having to lower the rear seats. Great service on delivery and the bikes have totally met our needs. Being over 70 years old, the step-thru design has made getting on and off very easy. We have now had the bikes for three months and have enjoyed riding the trails in the North Okanagan.
The Okanagan Rail Trail between Kelowna and Vernon is a favourite ride on any section of the trail. The foreshore trail in Salmon Arm is also a great ride. The
The Okanagan Rail Trail between Kelowna and Vernon is a favourite ride on any section of the trail. The foreshore trail in Salmon Arm is also a great ride. The
Missy G.
Mar 20, 2019
Report
Two years ago Richmond E-bike rebuilt my Schwinn electric bike that I purchased from Canadian Tire. The bike failed shortly after I bought it and Canadian Tire would not repair it or refund my money. I was stuck with a heavy bike that didn't work. Richmond E-bike rebuilt it (from 24V to 36V) and I LOVE it!! It was always a comfortable bike and now it rocks.
Yesterday, I had a problem with a rusty brake line and a flat tire. I popped by the shop and they fixed it while I waited. What a great business! Super nice people and fair pricing. Definitely recommend Richmond E-bike!
Yesterday, I had a problem with a rusty brake line and a flat tire. I popped by the shop and they fixed it while I waited. What a great business! Super nice people and fair pricing. Definitely recommend Richmond E-bike!
Jenn C.
Nov 26, 2018
Report
Congratulations to Tung & Tram, owners of a great e-bikes/scooters shop who have expanded into two units (soon three units)! Lots of inventory of ebikes of all sorts to test out. I am one of five of us who have bought an e-bike from their earlier shop. He is a bit of a wizard in the ebike world and very dedicated to his trade. We first met him at a bike trade show (the annual Bike and Outdoor Show at the Convention Centre DT Vancouver). I bought a folding bike style and it has served me well for the price. I just brought it in today to replace the key tumbler (the keyhole malfunctioned
