Acadia Veterinary Clinic

Acadia has been great! More than great! I know about this place because I work just next door, but Dr Matthew and his team are really reliable and knowledgeable. Whenever my dog has an issue, I would just bump next door and if they are available, they’ll just chat with me and even give me some advices. Most of the time, I bring my dog in for just a nail trim, but even then, they’ll go out of their way to ensure that my dog is doing great. I really love their services and I strongly recommend anyone who has any questions, I literally mean any questions regarding their pet and most likely, Matthew

Wow, I can’t say enough good things about the level of care and attention. I have a brand new kitten who started experiencing seizures and they were able to see me immediately and helped me understand all the possibilities affecting my little guy. We feel so taken care of. Thank you!

Small clinic with good and kind staff. We had to say goodbye to our cat of 15 years here, and they (incredibly) made it a warm and loving experience.

I am done with this clinic. 2 out of 2 times I have taken my cat this clinic they have managed to add extra costs to the visit. If they were more honest about estimated costs I wouldn’t mind spending the money on my cat’s health. But the second it got a little out of hand, I was charged $370 when I was just expecting 2 vaccine shots at an estimate cost of $100-120.
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Since I can’t reply the old fashioned way here’s my response to Acadia’s reply: let me be clear to everyone reading this: my cat didn’t have any complications, nor any signs of possible complications. So the $370 charge

Such a lovely staff. They did incredibly thorough work and our dog loves coming here. She had to get a tooth pulled and they called to check in the day after, and sent us a card. They did a low to high pricing so we were not blindsided by anything. We have an 8 month old golden retriever and trust Acadia very much with her!

I'm not sure if I should say that this vet clinic's biggest concern is taking care of animals or charging as much as possible his clients to keep their business running. I went there for a vaccine follow up and came out with a bill of over $ 350, claiming that they had to do a general a blood test done to see if she would be ready for spay. My little kitten is only 4 months old and the vet wants to spay her in two weeks: before his paternity leave. He is totally rushing things to make some money ... It's pathetic.
Also, I asked them to clean my cat's ears which had a bit of residue: they didn

Acadia clinic is not upfront about costs, there is no fee estimate provided before treatment. Prices are also hugely inflated compared to other vets I have been with in the city - additional treatments are also pushed or carried out without prior consent to up the cost. I was not even shown an invoice at payment during my last visit, only given the card machine to pay. Customer service used to be great here, but it has gone downhill in the last couple of years. I have found another vet now who are transparent about fee estimates over the phone during booking.

I saw Dr. Matthew from October last year, till late January of this year (2020). Sadly, I lost my boy Pokey, and while I dreaded this event for years and tried to prepare myself, it was definitely the hardest experience of my life. I will never be the same. Dr. Matthew K handled the euthanasia so well. He was very compassionate and allowed me time to grieve, and in no way did I feel so rushed. It probably took me 2 hours to allow him to go to sleep (an hour past my booked time), and god knows how long after to leave. I called the clinic probably 15 times to "talk about making the decision," like

After a nearly traumatic experience with another vet, I was needed to find one I could trust. Dr. Matthew Korthauer is the kindest vet I’ve ever had. He immediately approached very hard ideas such as cancer with compassion and patience. He’s also very considerate about cost and how best to treat your pet based on ruling out health factors and maximizing procedures. The clinic is so kind, Tori is very sweet, and they have a truly wonderful routine of calling you to get updates on your pet. I’ve never felt so humanized by a vet clinic before, I didn’t feel so scared to ask dumb questions

These vets are great. Not as reasonably priced as Doc Murray, but caring and pragmatic. I had my dog diagnosed and humanely put to sleep and Dr. Fraser was so compassionate, yet realistic and made the terrible decision much easier. My son and I were left alone with our dog to say goodbye in a very respectful and kind way. Now I take my cats and find them very helpful indeed!

Highly recommend Dr Davidson and his team. We had an amazing experience with our senior dog. A professional, friendly and affordable vet. The best vet we've ever had for our twelve and a half year old boxer.

I've tried over a dozen vets in Vancouver and none have been as amazing, knowledgeable, friendly as these guys.

Both Fraser and Alex have taken care of my dog Phoebe...wonderful experiences each time we have gone in. Their care and thoroughness are more than I could have hoped for from a vet. Such reasonable prices, as-promised follow up calls (by the vets themselves!) to check in, a lovely staff and welcoming environment. Even if Acadia was not in my neighbourhood, I would remain a loyal client. Thank you Acadia!

Fraser has been a great vet to my cat Beatrice. I first brought her three years ago to be euthanized bc another vet had told me she needed 4000$ worth of treatment, including spleen removal (due to cancer) and dental work, yet refused to euthanize her. Fraser checked her over, reviewed the X-rays from the other clinic and could not find anything… wrong with her. She is still alive and healthy with spleen intact, and a clear blood panel. His treatment is minimally invasive, with a clear awareness of the expense of pet care, and does his best to keep treatment simple. The support staff is

We absolutely love Acadia! We take both our pups here, and have recommend Dr.Fraser to numerous family members and friends. Finally a vet that truly cares about animals and their well-being. After horrific experiences with other Vancouver vets, we are so so happy we found a reliable vet for our fur babies. Couldn't recommend him more!

I took my dog Bruno to Acadia clinic after picking him up from a boarding kennel as he was feeling and looking sick, the staff there were so so friendly and gave us an appointment for 30 minutes later. Dr Fraser took time to examine and explain everything in detail, gave us the meds and really put me at ease as I was quite concerned. He even called… me 2 days later to see how Bruno was doing. These people really care and it shows in the way they treat you from the moment you walk in the door. And their prices are more than reasonable. I recommend this place and would never think to take

Always exceptional care at Acadia. The Veterinarians and staff are expert professionals offering the best possible care for Dixie and Cruz.

Acadia is fantastic. Wonderful, personalized care. Nelson the Doberman was very well looked after during his neuter and we will be using them from now on.

Lil Ruka, 2.3 kg had to have surgery! Thank you so much to Dr. Fraser and staff for taking such good care of our fur-baby....and a nervous mommy. The procedure and aftercare were carefully explained to me, she got all the drugs she needed to keep her comfortable, she is healing very well, almost back to normal.

The Best Proffessional, Compassionate Care. I'm Very Happy these Excellent People are taking care of my Pets healthcare! Warm Friendly, and the Best Service Ever!!! Thank-You, very much for all that, you do!!! :)