Make paying for your services and products easier by splitting the cost into 2 to 6 month auto-payments! Chat with one of our team about the options we offer. Our hair care is chosen for its eco-friendly, organic ingredients, the company's sustainability practices, the product's amazing results and gorgeous scents!
Services
Heather joined the Citrus Team straight from Kelowna where she worked at Chatters Hair Salon for almost 7 years. Her vast experience in cutting and all things colour, combined with her deep passion for her work, makes this chic but down-to-earth gal a fantastically gifted stylist! Heather loves working with colour, and can whip up a head of funky purple streaks just as easily as a gorgeous, laid-back mane of blonde ombre.
We're making it easier to stay beautiful by giving you the option of splitting up your payment instead of paying all at once. Plan length depends on balance owed, between 2-6 months. For purchases $500 or less put down minimum $100; for purchases of over $500, put down 25% of your total purchase. Why does the price range for the same service type?
You can add luscious, buttery blonde highlights for a more youthful, sexy look. A rich, chocolate brown colour added to your drab hair can give you the sensuous, glamourous look you crave. You can bring out your inner vixen with a dramatic, luminous copper gold blend. So, you've decided to make a big hair colour change.
Just like fashion, hair colouring styles go through big changes as fashionistas are always looking for new, updated effects. Traditional highlighting methods made the highlights more defined and uniform from roots to ends, but today's styles demand a more free-spirited and less structured effect. The new highlighting methods allow you to go longer between appointments and gives you more versatility with your colour.
If you're looking for a beauty pick-me-up, hair extensions can give you a quick confidence boost in the beauty department. Maybe you're looking to add fullness, length, dimension, add bangs, a pop of colour.for a day, a week, a few months. Extensions can easily achieve what you're looking for in one simple salon visit.
Reviews (26)
B. F.
Jan 22, 2022
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Nicole has been FABULOUS! I can’t even put into words just how much I love my hair, it’s so fun and different and more amazing than I could asked for. She definitely knows what she’s doing and it’s evident that she takes pride in the work she does. I couldn’t be happier with my hair! I would recommend anyone/everyone to see Nicole. This has been such a fun change and experience for me with a new cut and colour and not to mention, extremely relaxing. They have complimentary drinks and snacks too (that’s always a plus in my books). I got to meet Aysia as well and she was so lovey and
Nicole S.
Jan 07, 2022
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Dragana Nikolic
Dec 14, 2021
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Marina R.
Dec 07, 2021
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Rebecca K.
Oct 23, 2021
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I had my hair cut and styled by Kat and she was extraordinary! Not only did she do an exceptional job at cutting my thin hair into super fun curtain bangs with lots of depth and layers, but also her energy and conversation was amazing. It's hard to find a hair stylist that can understand your hair needs and wants when you have thin hair, so working with Kat was a godsend. I will definitely return for her expertise and energy.
Brittany North
Oct 22, 2021
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I went to Citrus for the first time because of a personal recommendation. I had the difficult task of removing and covering up red hair. At first I was a bit disappointed with the outcome but the salon team worked with me to make me happier after my second visit. The customer service was wonderful and I will definitely be going back!
Jessica McKenney
Sep 26, 2021
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Just an ok - average hair salon experience. I went in for a consultation beforehand and when I came to get my hair done, my stylist seemed very confused and said we didn't have enough time booked even though she was the one who made the appointment after the consultation. Overall, I just didn't really like the vibe of the salon and my stylist didn't have the best customer service. I was passed off to a hair assistant for washing and styling since there wasn't enough time (and my stylist said she didn't want to have her other customer waiting because she hates waiting..) but the hair assistant was
Barbara M.
Sep 13, 2021
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Super disappointed with part of my experience at Citrus. I've just moved to the area and was looking for a new cut, colour, and extensions salon - this one was highly rated so I booked.
Consultation:
Went in ~2 weeks before my appointment for a consultation. Went fine & I was happy with our plan. We decided on just a cut & colour across 2 stylists - no extensions for a bit.
Cut & Colour Appointment:
Cut - exactly what I wanted. Blunt & trendy. Super chic. Looks SO much thicker & healthier.
Colour: Disaster city. Since I don't want permanent extensions in right
Consultation:
Went in ~2 weeks before my appointment for a consultation. Went fine & I was happy with our plan. We decided on just a cut & colour across 2 stylists - no extensions for a bit.
Cut & Colour Appointment:
Cut - exactly what I wanted. Blunt & trendy. Super chic. Looks SO much thicker & healthier.
Colour: Disaster city. Since I don't want permanent extensions in right
Stefanie Morris
Sep 08, 2021
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I'm a bit late leaving a review, but I got my hair cut about a month ago by Dierdre. My hair was down to my waist and I wanted to do something drastic and get it cut very short (pixie short). Dierdre helped me figure out what style would work best and then she did an incredible job cutting it. I loved it the moment it was done and I still love it a month later. I highly recommend her :) Citrus also was able to donate my hair for me, which I really appreciate! I also bought a nice pomade from them that I now use every day.
Colleen Rennison
Aug 22, 2021
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I just wanted to say, if you are looking for a place that will go the extra mile for you and your hair extension needs, this place is amazing. I have been making my own for years but this was my first experience with Tape-ins and Dierdre did such an amazing job! She permed the pieces to my natural curl pattern, lifted them to my natural colour and then let me take them home and henna them because that's what I've always done to my natural hair. Her and her assistant put them in so quickly and painlessly... They seriously look so natural that even die hard extension-ers are shocked when I tell them
Maria W.
Jul 18, 2021
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Was my first time here and overall really happy with the experience. Told the hair stylist that I wanted to avoid damage to my virgin hair and she went with all my needs and I’m happy with the way my hair turned out (got very subtle highlights done). Asked her for a blunt bob hair cut and it turned out very nice. Only issue I had was that later when I was at home I noticed that there was a chunk of hair by my right ear that was quite noticeably longer than the rest of my hair, and then I realized that it was because the hair was pulled up into the strap of my face mask while she was cutting it
Manbir R.
May 29, 2021
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So this year , i had to cut my hair really short so i chose the best rated one on google. To my satisfaction, they were actually 5 star service provider.
Beautiful decor ( even though shower curtains were all over the place, due to covid ) but the place looked neat and clean along with good n simple decor.
Proper safety measures were taken from sanitation to face covering at all times.
There is a small area for kevin retail products which you are not pushed to buy if you don't want them. (Plus point coz if anyone is interested to buy , the person will ask just like i did) yah! I got
Beautiful decor ( even though shower curtains were all over the place, due to covid ) but the place looked neat and clean along with good n simple decor.
Proper safety measures were taken from sanitation to face covering at all times.
There is a small area for kevin retail products which you are not pushed to buy if you don't want them. (Plus point coz if anyone is interested to buy , the person will ask just like i did) yah! I got
Michelle B.
Mar 01, 2021
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Received a response to my query quickly.
However, when I spoke with the receptionist on the phone I was advised they require a 50.00 non refundable deposit to secure an appointment at the salon. Apparently it's mandatory for new clients. Unfortunately I feel it's an unreasonable request, particularly for potential new clients as we too accept significant risk by trusting our hair with a new salon and new stylist, not to mention doing so without firm costing established before hand.
On principle I have decided not to try this salon.
However, when I spoke with the receptionist on the phone I was advised they require a 50.00 non refundable deposit to secure an appointment at the salon. Apparently it's mandatory for new clients. Unfortunately I feel it's an unreasonable request, particularly for potential new clients as we too accept significant risk by trusting our hair with a new salon and new stylist, not to mention doing so without firm costing established before hand.
On principle I have decided not to try this salon.
Parisa S.
Jan 30, 2021
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I've recommended Citrus to at least a dozen people over the past five years. The salon is just so clean and refreshing, and the staff are truly amazing. I've had color and cuts with many of the stylists and it always turns out beautiful (Heather, Meaghan, Emily, Kim, and some others). They are super caring and professional and make you feel absolutely pampered. I always leave in a much happier mood! Meaghan did a wonderful balayage on my hair last summer and she managed to make my hair look so much more alive and healthy. She is very talented, meticulous, and pleasant to chat with!
Leigh-Anna C.
Mar 11, 2020
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This review is for 2xvisits. I met with Gypsy for a consult on my hair. (I had a horrible highlight experience that was haunting me) I really needed a fix! Complementary consult! I was kindly greeted at the door. Asked if they could take my jacket. Showed to a change room to wear a robe to save my top from any potential damage. Many toiletries available for use. Snacks available! Not to mention I had quite a few options for a hot drink! They also served my mother, who tagged along to the appointment, a hot coffee. Customer service was top knotch. Gypsy was honest and professional. She fixed my
Nicole M.
Feb 10, 2020
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Grateful for my mommy makeover by Raana! After dealing with postpartum lackluster locks for almost a year I finally booked an appointment for color and extensions. At my consult Raana explained I first needed a color correction before matching Bellami fusion extensions to achieve the look I desired based on several photos I shared. She was also provided options and estimates for the cost of the extensions. I paid a deposit for my color appointment and booked in for the following week.
Raana was able to lift the dark mousy brown from my bland locks via balayage over the course of several hours
Raana was able to lift the dark mousy brown from my bland locks via balayage over the course of several hours
Hannah H.
Oct 22, 2019
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I've wanted to change my hair up for a little while now, and today I was looking through reviews and found Citrus! I called and Raana had a cancellation so I got in the same day. I arrived and was greeted, had my coat taken, and was offered snacks and coffee, my appointment was right on time, and Raana was so friendly! I went from an old blonde mid length balayage to a dark short bob, Raana listened to everything I asked for and went above and beyond, while she was cutting she made sure I was happy with every single cut she made, and then didn't stop until I loved the final product, my
Cat D.
Oct 01, 2019
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I can honestly say I've never left a salon feeling happier.
I needed an emergency appointment to fix some bad highlights (done somewhere else) and the owner of Citrus, Antonella offered to put me on the cancellation list for that day, and booked me in for the next day. Already amazing.
Everyone I interacted with in the salon was so lovely, I was offered the usual drink of coffee, water etc...but they also handed out free snacks! There's a more robust, paid menu for hungrier clients - super thoughtful addition for long appointments like hair extensions.
Finally, my hair. Kim worked
I needed an emergency appointment to fix some bad highlights (done somewhere else) and the owner of Citrus, Antonella offered to put me on the cancellation list for that day, and booked me in for the next day. Already amazing.
Everyone I interacted with in the salon was so lovely, I was offered the usual drink of coffee, water etc...but they also handed out free snacks! There's a more robust, paid menu for hungrier clients - super thoughtful addition for long appointments like hair extensions.
Finally, my hair. Kim worked
Eliza T.
Aug 31, 2019
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First, I have to say the owner of Citrus is amazing and very gracious. For my appointment, I was set up with Gypsy ( master hair stylist), and she was very patient, courteous and laid back! I had some questions, concerns and a different expectation for the coloring service I was asking for, but they worked together with the utmost respect and consideration for me to accommodate my expectations. The atmosphere was laid back all around, but very close knitted friend - like style. I have total respect for the owner, that was personally present to coordinate her business with a gracious, relatable
Preet B.
Aug 21, 2019
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I cannot recommend Caitlin enough!!!!
My hair is my favourite thing about myself - needless to say, trust is so important when I go in to get a cut.
I've been going to Citrus for 2ish years now. I had the best cut of my life the first time I went here, I have been visiting Caitlin ever since bc homegirl knows what she's doing and each cut is always the best.
I've never had short hair before. I trusted Caitlin to chop off about 12 inches last month - and my goodness, she KILLED it. I've never loved my hair so much nor have I ever gotten so many compliments.
She's cool
My hair is my favourite thing about myself - needless to say, trust is so important when I go in to get a cut.
I've been going to Citrus for 2ish years now. I had the best cut of my life the first time I went here, I have been visiting Caitlin ever since bc homegirl knows what she's doing and each cut is always the best.
I've never had short hair before. I trusted Caitlin to chop off about 12 inches last month - and my goodness, she KILLED it. I've never loved my hair so much nor have I ever gotten so many compliments.
She's cool
Shellee R.
May 14, 2019
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Great experience! I love the fact that they use NO ammonia in their
color and am so grateful that a salon cares enough about their clients to take the extra steps to offer this service. Kim matched my grey roots perfectly and really understood color, especially when you are switching product brand.I also got a great cut for fine hair!
color and am so grateful that a salon cares enough about their clients to take the extra steps to offer this service. Kim matched my grey roots perfectly and really understood color, especially when you are switching product brand.I also got a great cut for fine hair!
Christina L.
Mar 28, 2019
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After getting highlights at another hair salon that didn't turn out the way I wanted at all, I messaged Citrus on Yelp asking for help. They replied quickly, and I was able to book an appointment for the week after.
I met with Kim who listened to me explain how I wanted my hair to look, which was a very natural and subtle look. She fully understood and offered ways to fix what was done at the other place. She explained to me what she could do and also what I'd need to do going forward. She was so professional and skilled. My hair turned out amazing! It's just what I wanted in the
I met with Kim who listened to me explain how I wanted my hair to look, which was a very natural and subtle look. She fully understood and offered ways to fix what was done at the other place. She explained to me what she could do and also what I'd need to do going forward. She was so professional and skilled. My hair turned out amazing! It's just what I wanted in the
Kelly M.
Feb 21, 2019
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May Y.
Jul 07, 2018
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I loved their online and texting system where they would remind you of your appointment! They were extremely organized and professional. I first had a consultation to get a cut and toner. Heather made some amazing suggestions but they were so booked. I ended up just getting a cut with Amanda who's so sweet and really tried doing exactly what I had in mind which was to style my thick wild long bob while leaving it to grow! They also served coffee and biscotti throughout the who process! They are on the pricier side, but you get what you give! Definitely would come back for a colour job in the
Elsa C.
Nov 27, 2017
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I didn't really know what to expect when I messaged the salon via Yelp at midnight about my hair's faded colour, but I'm really glad the salon makes it so easy for me to communicate with them.
I received a response from Anatonella to give the salon a call to schedule a consultation the next morning. I did so in the afternoon and the receptionist was super friendly and patient. Good start.
I was scheduled to consult with Lora. She looked through my hair and listened to what I was thinking and what we can do. My natural hair colour is black. Previously, I bleached and dyed it to
I received a response from Anatonella to give the salon a call to schedule a consultation the next morning. I did so in the afternoon and the receptionist was super friendly and patient. Good start.
I was scheduled to consult with Lora. She looked through my hair and listened to what I was thinking and what we can do. My natural hair colour is black. Previously, I bleached and dyed it to
Gosia Z.
Jan 12, 2016
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I was looking for a (legit) place to donate my hair and a friend recommended Amanda at Citrus.
I've had bad experiences in the past finding out my hair was actually sold - so it was refreshing to find out that not only does Citrus donate the hair to a kids charity, they also give you the cut free of charge!
Amanda did a phenomenal job taking off almost 11" of hair and giving me an incredible, hip looking (I just sounded old with that comment!) short bob. I've been getting tones of compliments for the past week, and I can totally owe that to Amanda. She was forward thinking and
I've had bad experiences in the past finding out my hair was actually sold - so it was refreshing to find out that not only does Citrus donate the hair to a kids charity, they also give you the cut free of charge!
Amanda did a phenomenal job taking off almost 11" of hair and giving me an incredible, hip looking (I just sounded old with that comment!) short bob. I've been getting tones of compliments for the past week, and I can totally owe that to Amanda. She was forward thinking and